Cookie Policy

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating Site on each subsequent visit, or to another Site that recognises that cookie. Cookies are useful because they allow a site to recognise a user’s device.

Cookies do lots of different jobs, like letting you navigate between pages efficiently remembering your preferences, and generally improve your web site experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Most Sites you visit will use cookies in order to improve your user experience by enabling that Site to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

Cookies may be set by the Site you are visiting (‘first party cookies’) or they may be set by other Sites who run content on the page you are viewing (‘third party cookies’).

How we use cookies

Fexco Limited uses cookies to collect information about visitors’ use of our website, including things like connection speed, operating system details, the time and duration visits and IP addresses. The information collected by cookies enables Fexco Limited to understand the use of its site, including the number of visitors it has, the pages viewed per session, time exposed to particular pages etc. This in turn helps to provide visitors with a better experience. Fexco Limited will not attempt to personally identify visitors from their IP addresses.

A list of all the cookies used on this site by category is set out below.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Performance & Analytics Cookies:

Performance cookies collect information about how visitors use a Site, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functional Cookies:

Functional cookies allow this Site to remember choices you make and any customisations you make to Site pages during your visit and provide enhanced, more personal features. For instance, these cookies can be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymous and they cannot track your browsing activity on other Sites. More information about such cookies can be found in the relevant third party website.

Retired Cookies:

Some cookies which are present with our site are no longer in use, but may be present for returning visitors. These cookies can be deleted in your browser preferences.


Type Cookie Name/Cookie ID Where are they used? Purpose When do they expire?
Essential Cookie IID IID Home-delivery To confirm your identity and conduct anti-money laundering (AML) and anti-fraud checks 14 days
 Performance Cookies Google Analytics _ga All Pages Registers a unique ID that is used to generate statistical data on how the visitor uses the website 2 years
Google Analytics _gid All Pages Used to distinguish users. 24 hours
Google Analytics _ga_UA-7123905-10 All Pages Google Analytics used to generate statistical data on how the visitor uses the website 1 Day
Functional Cookies PHP Session ID PHPSESSID All Pages cookie set to preserve user’s states across page requests. When user leaves the site
Home-Delivery To confirm your identity and conduct anti-money laundering (AML) and anti-fraud checks When user leaves the site
Trustev  Merchant Session Cookie Trustev Merchant
Home Delivery To confirm your identity and conduct anti-money laundering (AML) and anti-fraud checks 20 minutes
Cookie Consent catAccCookies All-Pages Remembers the users consent to the cookie policy and ensures the banner does not appear on future visits. 30 days
 All Pages WordPress sets this cookie when you navigate to the login page. The cookie is used to check whether your web browser is set to allow, or reject cookies. When user leaves the site
 Wordfence  All Pages Wordfence Cookie used to verify if the visitor is a bot or human  When user leaves the site
wfvt_  Wordfence  All Pages Wordfence Tracks a user duration so that so that the page views can be grouped together  When user leaves the site
wfwaf-authcookie  Wordfence  All Pages This is used to authenticate user’s login request. This cookie is persistent and expires in 1 day.  When user leaves the site
Advertising or Third Party Cookies Hotjar hjincluded
All Pages This session cookie is set to let Hotjar know whether you are included in the sample which is used to generate Heatmaps, Funnels, Recordings, etc. When user leaves the site
No1 Currency promoCode
Order pages To identify the referring website across all order types Up to 7 days
No1 Currency promoCode
Order pages To identify the referring website for the specific product Up to 7 days
UX Suite UXSUITE_ID All Pages Used to generate statistics about website usage in order to improve the website usability 90 days
Facebook fr All Pages Encrypted Facebook ID and Browser ID 90 days
Google Tsid All Pages Session cookie Up to 7 days


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