Frequently asked Questions

We've put together a list of FAQs to help you when buying or selling currency from us or transferring money aboard. If you need further support, please call us on 0331 630 3200 or email us at [email protected].

Click &
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Delivery
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Maximum order value is £

Today's Exchange Rate 1 GBP = <%=currency%> Online rate only - rates in branch will differ

We've put together a list of FAQs to help you when buying or selling currency from us or transferring money aboard. If you need further support, please call us on 0331 630 3200 or email us at [email protected].

Great exchange rates No hidden fees & 0% commission Extensive UK store network

Contact us on:

Commonly asked FAQs:

Click & Collect FAQs:

Placing your Click & Collect order:

Collecting your Click & Collect order:

Amending your Click & Collect order:

Click & Sell FAQs

Placing a Click & Sell order:

Completing your Click & Sell order:

Amending your Click & Sell order:

Home Delivery FAQs

Placing your Home Delivery order:

Receiving your Home Delivery order:

Cancelling your Home Delivery order:

Money Transfer FAQs

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We make it easy for you to buy travel money today at a great exchange rate, giving you the option to collect in-store, or conveniently get your travel money securely delivered to your home address.

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