Once your currency order has been dispatched, we will send you a second email to confirm that it is on its way. We send all orders via Royal Mail Special Delivery so you should receive your currency the following working day (this can be a Saturday). If your order has not arrived within this time period, please call our customer support team who will assist you on 0800 840 2886 (Monday to Saturday 9am to 5.30pm) or email us on [email protected]
For home delivery orders, you can buy currency using a visa debit or credit card.
We offer free delivery on travel money orders over £800, or a small delivery charge of £6.95 for orders below £800.
Next day delivery is offered on all euros and US dollars ordered before noon. When ordering another currency, if it’s in stock it will be immediately dispatched for next day delivery. Occasionally, your currency may need to be ordered in, this can take up to 4 days. Once ready, your currency will be immediately dispatched for delivery.
Yes, you can place your order up to 10 days in advance and schedule the day you would like to receive it.
No, for security reasons your home and billing address must match.
Yes, use our Click & Collect service for in-store collection.
Yes, someone from your household needs to be home to sign for your order.
The quickest way to purchase travel money from us is in store; you can find your nearest branch by visiting our store locator. Alternatively, you can use our Click & Collect service to secure our best rate, then collect & pay at your nearest store. We will email you when your order is ready for collection. We hold major currencies like the Euro and US Dollar in stock, so we anticipate these orders will be ready for collection within 1 working day. Other currencies may need to be ordered in and should be ready for collection within 4 working days.